Tasqari.in Refurbished Product Warranty and Exchange Policy
At Tasqari.in, we not only offer warranty coverage for our refurbished products but also have an exchange policy in place for your convenience. Here is a comprehensive description of both our warranty and exchange terms with bullet points for easy reference:
- Our refurbished products come with varying warranty durations.
- Some products are covered by a 7-day warranty.
- Others have a 1-month warranty period.
- Certain products may offer a 30-day warranty for added assurance.
How to Verify Warranty:
To determine the warranty duration for a specific product:
- Visit the product page on our website.
- Scroll down to the product description section.
- Locate the “Warranty Information” or “Product Warranty” subsection.
- Here, you will find the precise warranty duration applicable to that product.
- The warranty period starts from the date of purchase.
- Warranty coverage includes manufacturing defects and issues related to the refurbished process.
- Damage resulting from mishandling, accidents, or improper use is not covered under warranty.
- For any questions or further clarification about the warranty terms of a particular product, please contact our customer support team for assistance.
- In the event that you receive a product that has been physically damaged during shipping, please document the damage with clear photographs of the damaged packaging and product.
- Contact our customer support team within 48 hours of receiving the damaged product, providing the photographs and a description of the damage.
- We are committed to ensuring that you receive a product in perfect condition.
- If you receive a damaged product and the same product is available, we will arrange for an exchange of the damaged item with a new, undamaged one.
Alternative Exchange or Refund:
- If the same product is not available for exchange due to unavailability of stock, we will offer you the option of selecting an alternative product or receiving a refund for the purchase amount.
Repair or Replacement:
In the event of physical damage during shipping:
- We will make every effort to assist you in resolving the issue to your satisfaction.
- Depending on the nature and extent of the damage, we will either arrange for the damaged product to be repaired by an authorized technician, with the costs covered by us, or, if repair is not feasible or desired, facilitate the return of the damaged product and provide a replacement as per our exchange policy.
Our goal is to ensure that you have all the necessary information and support for a hassle-free shopping experience with Tasqari.in. We value your trust and are dedicated to providing transparency and convenience.
If you have additional inquiries or concerns, please do not hesitate to contact our customer support team. We are here to assist you in any way we can.
Thank you for choosing Tasqari.in, The Tasqari.in Team